A Survey on the Categories of Service Value/Quality/Satisfactory Factors - researchr publication authors

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Yucong Duan, Nanjangud C. Narendra, Bo Hu, Donghong Li, Wenlong Feng, Wencai Du, Junxing Lu. A Survey on the Categories of Service Value/Quality/Satisfactory Factors. In Roger Y. Lee, editor, Computer and Information Science. Volume 566 of Studies in Computational Intelligence, pages 141-152, Springer, 2015. [doi]

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