What's the Harm in Waiting? Examining disfluency from system response time in decision tasks with conversational agents

Edgar Alexander Duron, Soumya Ray, Po Jen Hsia. What's the Harm in Waiting? Examining disfluency from system response time in decision tasks with conversational agents. In Paul A. Pavlou, Vishal Midha, Animesh Animesh, Traci A. Carte, Alexandre R. Graeml, Alanah Mitchell, editors, 29th Americas Conference on Information Systems, AMCIS 2023, Panama City, Panama, August 10-12, 2023. Association for Information Systems, 2023. [doi]

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