@article{Eickelmann04,
  title = {Measuring Maturity Goes beyond Process },
  author = {Nancy S. Eickelmann},
  year = {2004},
  url = {http://csdl.computer.org/comp/mags/so/2004/04/s4012abs.htm},
  researchr = {https://researchr.org/publication/Eickelmann04},
  cites = {0},
  citedby = {0},
  journal = {IEEE Software},
  volume = {21},
  number = {4},
  pages = {12-13},
}