Michael Elliott, Ray Dawson, Janet Edwards. An evolutionary cultural-change approach to successful software process improvement. Software Quality Journal, 17(2):189-202, 2009. [doi]
@article{ElliottDE09, title = {An evolutionary cultural-change approach to successful software process improvement}, author = {Michael Elliott and Ray Dawson and Janet Edwards}, year = {2009}, doi = {10.1007/s11219-008-9070-7}, url = {http://dx.doi.org/10.1007/s11219-008-9070-7}, tags = {systematic-approach}, researchr = {https://researchr.org/publication/ElliottDE09}, cites = {0}, citedby = {0}, journal = {Software Quality Journal}, volume = {17}, number = {2}, pages = {189-202}, }