Luthfiya Essop, Alveen Singh, Jeanette W. Wing. Developing a comprehensive evaluation questionnaire for university FAQ administration chatbots. In Conference on Information Communications Technology and Society, ICTAS 2023, Durban, South Africa, March 8-9, 2023. pages 1-7, IEEE, 2023. [doi]
@inproceedings{EssopSW23,
title = {Developing a comprehensive evaluation questionnaire for university FAQ administration chatbots},
author = {Luthfiya Essop and Alveen Singh and Jeanette W. Wing},
year = {2023},
doi = {10.1109/ICTAS56421.2023.10082753},
url = {https://doi.org/10.1109/ICTAS56421.2023.10082753},
researchr = {https://researchr.org/publication/EssopSW23},
cites = {0},
citedby = {0},
pages = {1-7},
booktitle = {Conference on Information Communications Technology and Society, ICTAS 2023, Durban, South Africa, March 8-9, 2023},
publisher = {IEEE},
isbn = {978-1-6654-8930-0},
}