Business Performance Management System for CRM and Sales Execution

Markus Ettl, Bianca Zadrozny, Pawan Chowdhary, Naoki Abe. Business Performance Management System for CRM and Sales Execution. In 16th International Workshop on Database and Expert Systems Applications (DEXA 2005), 22-26 August 2005, Copenhagen, Denmark. pages 908-913, IEEE Computer Society, 2005. [doi]

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