Sheng-Kai Fang, Jhieh-Yu Shyng, Wen-Shiung Lee, Gwo-Hshiung Tzeng. Exploring the preference of customers between financial companies and agents based on TCA. Knowl.-Based Syst., 27:137-151, 2012. [doi]
@article{FangSLT12,
title = {Exploring the preference of customers between financial companies and agents based on TCA},
author = {Sheng-Kai Fang and Jhieh-Yu Shyng and Wen-Shiung Lee and Gwo-Hshiung Tzeng},
year = {2012},
doi = {10.1016/j.knosys.2011.09.003},
url = {http://dx.doi.org/10.1016/j.knosys.2011.09.003},
researchr = {https://researchr.org/publication/FangSLT12},
cites = {0},
citedby = {0},
journal = {Knowl.-Based Syst.},
volume = {27},
pages = {137-151},
}