A practical guide to using software usability labs: lessons learned at IBM

Janet L. Fath, Teresa L. Mann, Thomas G. Holzman. A practical guide to using software usability labs: lessons learned at IBM. Behaviour & IT, 13(1-2):94-105, 1994. [doi]

Authors

Janet L. Fath

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Teresa L. Mann

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Thomas G. Holzman

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