Mark E. Ferguson, V. Daniel R. Guide Jr., Gilvan C. Souza. Supply Chain Coordination for False Failure Returns. Manufacturing & Service Operations Management, 8(4):376-393, 2006. [doi]
@article{FergusonGS06,
title = {Supply Chain Coordination for False Failure Returns},
author = {Mark E. Ferguson and V. Daniel R. Guide Jr. and Gilvan C. Souza},
year = {2006},
doi = {10.1287/msom.1060.0112},
url = {http://dx.doi.org/10.1287/msom.1060.0112},
researchr = {https://researchr.org/publication/FergusonGS06},
cites = {0},
citedby = {0},
journal = {Manufacturing & Service Operations Management},
volume = {8},
number = {4},
pages = {376-393},
}