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Peter Fettke, Peter Loos, Jörg Zwicker. Business Process Reference Models: Survey and Classification. In Christoph Bussler, Armin Haller, editors, Business Process Management Workshops, BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Nancy, France, September 5, 2005, Revised Selected Papers. Volume 3812 of pages 469-483, 2005. [doi]

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