Janusz Filipiak. Dynamic Routing in a Queueing System with a Multiple Service Facility. Operations Research, 32(5):1163-1180, 1984. [doi]
@article{Filipiak84, title = {Dynamic Routing in a Queueing System with a Multiple Service Facility}, author = {Janusz Filipiak}, year = {1984}, doi = {10.1287/opre.32.5.1163}, url = {http://dx.doi.org/10.1287/opre.32.5.1163}, researchr = {https://researchr.org/publication/Filipiak84}, cites = {0}, citedby = {0}, journal = {Operations Research}, volume = {32}, number = {5}, pages = {1163-1180}, }