Marshall L. Fisher, Santiago Gallino, Serguei Netessine. Does Online Training Work in Retail?. Manufacturing & Service Operations Management, 23(4):876-894, 2021. [doi]
@article{FisherGN21,
title = {Does Online Training Work in Retail?},
author = {Marshall L. Fisher and Santiago Gallino and Serguei Netessine},
year = {2021},
doi = {10.1287/msom.2020.0906},
url = {https://doi.org/10.1287/msom.2020.0906},
researchr = {https://researchr.org/publication/FisherGN21},
cites = {0},
citedby = {0},
journal = {Manufacturing & Service Operations Management},
volume = {23},
number = {4},
pages = {876-894},
}