Carlos Flavián, Miguel Guinaliu. Consumer trust, perceived security and privacy policy: Three basic elements of loyalty to a web site. Industrial Management and Data Systems, 106(5):601-620, 2006. [doi]
@article{FlavianG06,
title = {Consumer trust, perceived security and privacy policy: Three basic elements of loyalty to a web site},
author = {Carlos Flavián and Miguel Guinaliu},
year = {2006},
doi = {10.1108/02635570610666403},
url = {http://dx.doi.org/10.1108/02635570610666403},
tags = {security},
researchr = {https://researchr.org/publication/FlavianG06},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {106},
number = {5},
pages = {601-620},
}