Michael W. Forbes, Michael L. Rothschild. Toward an Understanding of Consumer Experience on the Internet: Implications for Website Design. In HICSS. 2000. [doi]
@inproceedings{ForbesR00, title = {Toward an Understanding of Consumer Experience on the Internet: Implications for Website Design}, author = {Michael W. Forbes and Michael L. Rothschild}, year = {2000}, url = {http://computer.org/proceedings/hicss/0493/04936/04936048abs.htm}, tags = {design}, researchr = {https://researchr.org/publication/ForbesR00}, cites = {0}, citedby = {0}, booktitle = {HICSS}, }