Chris Fowler, Jonathan Stuart, Tony Lo, Mike Tate. Using the usability laboratory: BT's experiences. Behaviour & IT, 13(1-2):146-153, 1994. [doi]
@article{FowlerSLT94,
title = {Using the usability laboratory: BT's experiences},
author = {Chris Fowler and Jonathan Stuart and Tony Lo and Mike Tate},
year = {1994},
doi = {10.1080/01449299408914593},
url = {http://dx.doi.org/10.1080/01449299408914593},
researchr = {https://researchr.org/publication/FowlerSLT94},
cites = {0},
citedby = {0},
journal = {Behaviour & IT},
volume = {13},
number = {1-2},
pages = {146-153},
}