Garyfallos Fragidis, Dimitri Konstantas. Customer-Centric Service Design: Featuring Service Use in Life Practices. In Luis M. Camarinha-Matos, Ángel Ortiz, Xavier Boucher, A. Luís Osório, editors, Collaborative Networks in Digitalization and Society 5.0 - 23rd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2022, Lisbon, Portugal, September 19-21, 2022, Proceedings. Volume 662 of IFIP Advances in Information and Communication Technology, pages 182-193, Springer, 2022. [doi]
@inproceedings{FragidisK22,
title = {Customer-Centric Service Design: Featuring Service Use in Life Practices},
author = {Garyfallos Fragidis and Dimitri Konstantas},
year = {2022},
doi = {10.1007/978-3-031-14844-6_15},
url = {https://doi.org/10.1007/978-3-031-14844-6_15},
researchr = {https://researchr.org/publication/FragidisK22},
cites = {0},
citedby = {0},
pages = {182-193},
booktitle = {Collaborative Networks in Digitalization and Society 5.0 - 23rd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2022, Lisbon, Portugal, September 19-21, 2022, Proceedings},
editor = {Luis M. Camarinha-Matos and Ángel Ortiz and Xavier Boucher and A. Luís Osório},
volume = {662},
series = {IFIP Advances in Information and Communication Technology},
publisher = {Springer},
isbn = {978-3-031-14844-6},
}