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Why Companies Use RPA: A Critical Reflection of Goals

Peter A. François, Vincent Borghoff, Ralf Plattfaut, Christian Janiesch. Why Companies Use RPA: A Critical Reflection of Goals. In Claudio Di Ciccio, Remco M. Dijkman, Adela del-Río-Ortega, Stefanie Rinderle-Ma, editors, Business Process Management - 20th International Conference, BPM 2022, Münster, Germany, September 11-16, 2022, Proceedings. Volume 13420 of Lecture Notes in Computer Science, pages 399-417, Springer, 2022. [doi]

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Peter A. François

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Vincent Borghoff

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Ralf Plattfaut

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Christian Janiesch

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