How Mobile App Design Overhauls Can Be Disastrous in Terms of User Perception: The Case of Snapchat

Daniel Franzmann, Arvid Alexander Eichner, Roland Holten. How Mobile App Design Overhauls Can Be Disastrous in Terms of User Perception: The Case of Snapchat. ACM Trans. Social Computing, 3(4), 2020. [doi]

@article{FranzmannEH20,
  title = {How Mobile App Design Overhauls Can Be Disastrous in Terms of User Perception: The Case of Snapchat},
  author = {Daniel Franzmann and Arvid Alexander Eichner and Roland Holten},
  year = {2020},
  doi = {10.1145/3409585},
  url = {https://doi.org/10.1145/3409585},
  researchr = {https://researchr.org/publication/FranzmannEH20},
  cites = {0},
  citedby = {0},
  journal = {ACM Trans. Social Computing},
  volume = {3},
  number = {4},
}