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Corrective Maintenance Process: a Case Study from a Telecom Software Development and Maintenance Organization

Antonio Fresa, Maria Carmela Annosi, F. Forte. Corrective Maintenance Process: a Case Study from a Telecom Software Development and Maintenance Organization. In Proceedings of the Fifteenth International Conference on Software Engineering & Knowledge Engineering (SEKE 2003), Hotel Sofitel, San Francisco Bay, CA, USA, July 1-3, 2003. pages 39-45, 2003.

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Antonio Fresa

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Maria Carmela Annosi

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F. Forte

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