Entity-level Sentiment Analysis in Contact Center Telephone Conversations - researchr publication authors

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Xue-Yong Fu, Cheng Chen, Md. Tahmid Rahman Laskar, Shayna Gardiner, Pooja Hiranandani, Shashi Bhushan TN. Entity-level Sentiment Analysis in Contact Center Telephone Conversations. In Yunyao Li, Angeliki Lazaridou, editors, Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: EMNLP 2022 - Industry Track, Abu Dhabi, UAE, December 7 - 11, 2022. pages 484-491, Association for Computational Linguistics, 2022. [doi]

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