Jindi Fu, Samar Mouakket, Yuan Sun 0002. The role of chatbots' human-like characteristics in online shopping. Electronic Commerce Research and Applications, 61:101304, September 2023. [doi]
@article{FuMS23-0,
title = {The role of chatbots' human-like characteristics in online shopping},
author = {Jindi Fu and Samar Mouakket and Yuan Sun 0002},
year = {2023},
month = {September},
doi = {10.1016/j.elerap.2023.101304},
url = {https://doi.org/10.1016/j.elerap.2023.101304},
researchr = {https://researchr.org/publication/FuMS23-0},
cites = {0},
citedby = {0},
journal = {Electronic Commerce Research and Applications},
volume = {61},
pages = {101304},
}