Robert C. Fuller, Philippe Kruchten. Blurring boundaries: Toward the collective empathic understanding of product requirements. Information \& Software Technology, 140:106670, 2021. [doi]
@article{FullerK21, title = {Blurring boundaries: Toward the collective empathic understanding of product requirements}, author = {Robert C. Fuller and Philippe Kruchten}, year = {2021}, doi = {10.1016/j.infsof.2021.106670}, url = {https://doi.org/10.1016/j.infsof.2021.106670}, researchr = {https://researchr.org/publication/FullerK21}, cites = {0}, citedby = {0}, journal = {Information \& Software Technology}, volume = {140}, pages = {106670}, }