A. Gandomi, Saeed Zolfaghari. A stochastic model on the profitability of loyalty programs. Computers & Industrial Engineering, 61(3):482-488, 2011. [doi]
@article{GandomiZ11,
title = {A stochastic model on the profitability of loyalty programs},
author = {A. Gandomi and Saeed Zolfaghari},
year = {2011},
doi = {10.1016/j.cie.2011.04.002},
url = {http://dx.doi.org/10.1016/j.cie.2011.04.002},
researchr = {https://researchr.org/publication/GandomiZ11},
cites = {0},
citedby = {0},
journal = {Computers & Industrial Engineering},
volume = {61},
number = {3},
pages = {482-488},
}