Yang Gao, Huaxia Rui, Shujing Sun. The Value of Humanization in Customer Service. In 54th Hawaii International Conference on System Sciences, HICSS 2021, Kauai, Hawaii, USA, January 5, 2021. pages 1-10, ScholarSpace, 2021. [doi]
@inproceedings{GaoRS21,
title = {The Value of Humanization in Customer Service},
author = {Yang Gao and Huaxia Rui and Shujing Sun},
year = {2021},
url = {http://hdl.handle.net/10125/71293},
researchr = {https://researchr.org/publication/GaoRS21},
cites = {0},
citedby = {0},
pages = {1-10},
booktitle = {54th Hawaii International Conference on System Sciences, HICSS 2021, Kauai, Hawaii, USA, January 5, 2021},
publisher = {ScholarSpace},
}