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Extending open source software solutions for CRM text mining

Piotr Gawrysiak, Henryk Rybinski, Damian Gajda, Marcin Golebski. Extending open source software solutions for CRM text mining. In Pedro T. Isaías, Nitya Karmakar, Luís Rodrigues, Patrícia Barbosa, editors, Proceedings of the IADIS International Conference WWW/Internet 2004, Madrid, Spain, 2 Volumes. pages 869-872, IADIS, 2004.

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