Dave Gelders, Øyvind Ihlen. Minding the gap: Applying a service marketing model into government policy communications. Government Information Quarterly, 27(1):34-40, 2010. [doi]
@article{GeldersI10,
title = {Minding the gap: Applying a service marketing model into government policy communications},
author = {Dave Gelders and Øyvind Ihlen},
year = {2010},
doi = {10.1016/j.giq.2009.05.005},
url = {http://dx.doi.org/10.1016/j.giq.2009.05.005},
researchr = {https://researchr.org/publication/GeldersI10},
cites = {0},
citedby = {0},
journal = {Government Information Quarterly},
volume = {27},
number = {1},
pages = {34-40},
}