Vanessa Gemmo, Rita Bissola, Andrea Carignani. Defining prerequisites for banking web site design: the wow! approach. In Proceedings of the 11th European Conference on Information Systems, ECIS 2003, Naples, Italy 16-21 June 2003. pages 694-707, 2003. [doi]
@inproceedings{GemmoBC03,
title = {Defining prerequisites for banking web site design: the wow! approach},
author = {Vanessa Gemmo and Rita Bissola and Andrea Carignani},
year = {2003},
url = {http://is2.lse.ac.uk/asp/aspecis/20030014.pdf},
tags = {design, systematic-approach},
researchr = {https://researchr.org/publication/GemmoBC03},
cites = {0},
citedby = {0},
pages = {694-707},
booktitle = {Proceedings of the 11th European Conference on Information Systems, ECIS 2003, Naples, Italy 16-21 June 2003},
}