The Trade-Offs of Blending Synchronous and Asynchronous Communication Services to Support Contextual Collaboration

Werner Geyer, Roberto Silveira Silva Filho, Beth Brownholtz, David F. Redmiles. The Trade-Offs of Blending Synchronous and Asynchronous Communication Services to Support Contextual Collaboration. J. UCS, 14(1):4-26, 2008.

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