Practical Empathy: The Duality of Social and Transactional Roles of Conversational Agents in Giving Health Advice

Debjyoti Ghosh, Isam Faik. Practical Empathy: The Duality of Social and Transactional Roles of Conversational Agents in Giving Health Advice. In Joey F. George, Souren Paul, Rahul De', Elena Karahanna, Suprateek Sarker, Gal Oestreicher-Singer, editors, Proceedings of the 41st International Conference on Information Systems, ICIS 2020, Making Digital Inclusive: Blending the Locak and the Global, Hyderabad, India, December 13-16, 2020. Association for Information Systems, 2020. [doi]

@inproceedings{GhoshF20,
  title = {Practical Empathy: The Duality of Social and Transactional Roles of Conversational Agents in Giving Health Advice},
  author = {Debjyoti Ghosh and Isam Faik},
  year = {2020},
  url = {https://aisel.aisnet.org/icis2020/is_health/is_health/5},
  researchr = {https://researchr.org/publication/GhoshF20},
  cites = {0},
  citedby = {0},
  booktitle = {Proceedings of the 41st International Conference on Information Systems, ICIS 2020, Making Digital Inclusive: Blending the Locak and the Global, Hyderabad, India, December 13-16, 2020},
  editor = {Joey F. George and Souren Paul and Rahul De' and Elena Karahanna and Suprateek Sarker and Gal Oestreicher-Singer},
  publisher = {Association for Information Systems},
  isbn = {978-1-7336325-5-3},
}