A Method to Guide the Concretization of Costs and Benefits in Service-Dominant Business Models

Rick Gilsing, Oktay Türetken, Baris Özkan, Frans Slaats, Onat Ege Adali, Anna Wilbik, Frank Berkers, Paul Grefen. A Method to Guide the Concretization of Costs and Benefits in Service-Dominant Business Models. In Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Angel Ortiz, editors, Boosting Collaborative Networks 4.0 - 21st IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2020, Valencia, Spain, November 23-25, 2020, Proceedings. Volume 598 of IFIP Advances in Information and Communication Technology, pages 61-70, Springer, 2020. [doi]

@inproceedings{GilsingTOSAWBG20,
  title = {A Method to Guide the Concretization of Costs and Benefits in Service-Dominant Business Models},
  author = {Rick Gilsing and Oktay Türetken and Baris Özkan and Frans Slaats and Onat Ege Adali and Anna Wilbik and Frank Berkers and Paul Grefen},
  year = {2020},
  doi = {10.1007/978-3-030-62412-5_5},
  url = {https://doi.org/10.1007/978-3-030-62412-5_5},
  researchr = {https://researchr.org/publication/GilsingTOSAWBG20},
  cites = {0},
  citedby = {0},
  pages = {61-70},
  booktitle = {Boosting Collaborative Networks 4.0 - 21st IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2020, Valencia, Spain, November 23-25, 2020, Proceedings},
  editor = {Luis M. Camarinha-Matos and Hamideh Afsarmanesh and Angel Ortiz},
  volume = {598},
  series = {IFIP Advances in Information and Communication Technology},
  publisher = {Springer},
  isbn = {978-3-030-62412-5},
}