Kristeen Gleason, Dan Heimann. Channel Integration. In Celia T. Romm, Fay Sudweeks, editors, Doing Business Electronically - A Global Perspective of Electronic Commerce. Computer Supported Cooperative Work, pages 175-188, Springer, 1998. [doi]
@incollection{GleasonH98,
title = {Channel Integration},
author = {Kristeen Gleason and Dan Heimann},
year = {1998},
doi = {10.1007/978-1-4471-0591-6_13},
url = {https://doi.org/10.1007/978-1-4471-0591-6_13},
researchr = {https://researchr.org/publication/GleasonH98},
cites = {0},
citedby = {0},
pages = {175-188},
booktitle = {Doing Business Electronically - A Global Perspective of Electronic Commerce},
editor = {Celia T. Romm and Fay Sudweeks},
series = {Computer Supported Cooperative Work},
publisher = {Springer},
isbn = {978-3-540-76159-4},
}