Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, Alexander Maedche. Opposing Effects of Response Time in Human-Chatbot Interaction. Business & Information Systems Engineering, 64(6):773-791, 2022. [doi]
@article{GnewuchMAM22,
title = {Opposing Effects of Response Time in Human-Chatbot Interaction},
author = {Ulrich Gnewuch and Stefan Morana and Marc T. P. Adam and Alexander Maedche},
year = {2022},
doi = {10.1007/s12599-022-00755-x},
url = {https://doi.org/10.1007/s12599-022-00755-x},
researchr = {https://researchr.org/publication/GnewuchMAM22},
cites = {0},
citedby = {0},
journal = {Business & Information Systems Engineering},
volume = {64},
number = {6},
pages = {773-791},
}