Joel Goldhar, Daniel Berg. The convergence of factory and service operations in the 21st century: directions for research and education. IJSTM, 11(3):223-228, 2009. [doi]
@article{GoldharB09,
title = {The convergence of factory and service operations in the 21st century: directions for research and education},
author = {Joel Goldhar and Daniel Berg},
year = {2009},
doi = {10.1504/IJSTM.2009.024090},
url = {http://dx.doi.org/10.1504/IJSTM.2009.024090},
researchr = {https://researchr.org/publication/GoldharB09},
cites = {0},
citedby = {0},
journal = {IJSTM},
volume = {11},
number = {3},
pages = {223-228},
}