Xia Gong, Xiangyi Kong, Zhujun Zhang, Lin Tan, Zixiong Zhang, Bing Shao. Customer Service Automatic Answering System Based on Natural Language Processing. In Proceedings of the 2019 International Symposium on Signal Processing Systems. pages 115-120, ACM, 2019. [doi]
@inproceedings{GongKZTZS19,
title = {Customer Service Automatic Answering System Based on Natural Language Processing},
author = {Xia Gong and Xiangyi Kong and Zhujun Zhang and Lin Tan and Zixiong Zhang and Bing Shao},
year = {2019},
doi = {10.1145/3364908.3365286},
url = {https://doi.org/10.1145/3364908.3365286},
researchr = {https://researchr.org/publication/GongKZTZS19},
cites = {0},
citedby = {0},
pages = {115-120},
booktitle = {Proceedings of the 2019 International Symposium on Signal Processing Systems},
publisher = {ACM},
isbn = {978-1-4503-6241-2},
}