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Listen to the People! Comparing Perceived and Documented Disruptions in Public Transportation, through Quantitative Quality of Experience, the Case Study of NYC

Gabriela Gongora-Svartzman, Jose Emmanuel Ramirez-Marquez. Listen to the People! Comparing Perceived and Documented Disruptions in Public Transportation, through Quantitative Quality of Experience, the Case Study of NYC. In 2019 IEEE International Conference on Systems, Man and Cybernetics, SMC 2019, Bari, Italy, October 6-9, 2019. pages 947-952, IEEE, 2019. [doi]

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Gabriela Gongora-Svartzman

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Jose Emmanuel Ramirez-Marquez

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