Sigi Goode, Chinho Lin, Walter D. Fernández, James J. Jiang. Exploring two explanations of loyalty in application service provision. European Journal of Operational Research, 237(2):649-657, 2014. [doi]
@article{GoodeLFJ14,
title = {Exploring two explanations of loyalty in application service provision},
author = {Sigi Goode and Chinho Lin and Walter D. Fernández and James J. Jiang},
year = {2014},
doi = {10.1016/j.ejor.2014.02.003},
url = {http://dx.doi.org/10.1016/j.ejor.2014.02.003},
researchr = {https://researchr.org/publication/GoodeLFJ14},
cites = {0},
citedby = {0},
journal = {European Journal of Operational Research},
volume = {237},
number = {2},
pages = {649-657},
}