Ragavendran Gopalakrishnan, Sherwin Doroudi, Amy R. Ward, Adam Wierman. Routing and Staffing When Servers Are Strategic. Operations Research, 64(4):1033-1050, 2016. [doi]
@article{GopalakrishnanD16,
title = {Routing and Staffing When Servers Are Strategic},
author = {Ragavendran Gopalakrishnan and Sherwin Doroudi and Amy R. Ward and Adam Wierman},
year = {2016},
doi = {10.1287/opre.2016.1506},
url = {http://dx.doi.org/10.1287/opre.2016.1506},
researchr = {https://researchr.org/publication/GopalakrishnanD16},
cites = {0},
citedby = {0},
journal = {Operations Research},
volume = {64},
number = {4},
pages = {1033-1050},
}