John D. Gould, Stephen J. Boies. Human Factors Challenges in Creating a Principal Support Office System - The Speech Filing System Approach. ACM Trans. Inf. Syst., 1(4):273-298, 1983. [doi]
@article{GouldB83,
title = {Human Factors Challenges in Creating a Principal Support Office System - The Speech Filing System Approach},
author = {John D. Gould and Stephen J. Boies},
year = {1983},
doi = {10.1145/357442.357443},
url = {http://doi.acm.org/10.1145/357442.357443},
tags = {systematic-approach, human factors},
researchr = {https://researchr.org/publication/GouldB83},
cites = {0},
citedby = {0},
journal = {ACM Trans. Inf. Syst.},
volume = {1},
number = {4},
pages = {273-298},
}