Benjamin Grant, Itai Gurvich, R. Kannan Mutharasan, Jan A. Van Mieghem. Optimal Dynamic Appointment Scheduling of Base and Surge Capacity. Manufacturing & Service Operations Management, 24(1):59-76, 2022. [doi]
@article{GrantGMM22,
title = {Optimal Dynamic Appointment Scheduling of Base and Surge Capacity},
author = {Benjamin Grant and Itai Gurvich and R. Kannan Mutharasan and Jan A. Van Mieghem},
year = {2022},
doi = {10.1287/msom.2020.0932},
url = {https://doi.org/10.1287/msom.2020.0932},
researchr = {https://researchr.org/publication/GrantGMM22},
cites = {0},
citedby = {0},
journal = {Manufacturing & Service Operations Management},
volume = {24},
number = {1},
pages = {59-76},
}