Lessons Learned from Developing Prototypes for Customer Complaint Validation

Jere Grönman, Petri Rantanen, Mika Saari, Pekka Sillberg, Hannu Jaakkola. Lessons Learned from Developing Prototypes for Customer Complaint Validation. In Zoran Budimac, editor, Proceedings of the Seventh Workshop on Software Quality Analysis, Monitoring, Improvement, and Applications, SQAMIA 2018, Novi Sad, Serbia, August 27-30, 2018. Volume 2217 of CEUR Workshop Proceedings, CEUR-WS.org, 2018. [doi]

@inproceedings{GronmanRSSJ18,
  title = {Lessons Learned from Developing Prototypes for Customer Complaint Validation},
  author = {Jere Grönman and Petri Rantanen and Mika Saari and Pekka Sillberg and Hannu Jaakkola},
  year = {2018},
  url = {http://ceur-ws.org/Vol-2217/paper-gro.pdf},
  researchr = {https://researchr.org/publication/GronmanRSSJ18},
  cites = {0},
  citedby = {0},
  booktitle = {Proceedings of the Seventh Workshop on Software Quality Analysis, Monitoring, Improvement, and Applications, SQAMIA 2018, Novi Sad, Serbia, August 27-30, 2018},
  editor = {Zoran Budimac},
  volume = {2217},
  series = {CEUR Workshop Proceedings},
  publisher = {CEUR-WS.org},
}