Sandra Gronover, Enrico Senger, Gerold Riempp. Management of Multimedia Interaction with Customers - Fundamentals and Decision Tree. i-com, 2(1):25, 2002.
@article{GronoverSR02,
title = {Management of Multimedia Interaction with Customers - Fundamentals and Decision Tree},
author = {Sandra Gronover and Enrico Senger and Gerold Riempp},
year = {2002},
tags = {multimedia},
researchr = {https://researchr.org/publication/GronoverSR02},
cites = {0},
citedby = {0},
journal = {i-com},
volume = {2},
number = {1},
pages = {25},
}