Jonathan Grudin. Why CSCW Applications Fail: Problems in the Design and Evaluation of Organization of Organizational Interfaces. In CSCW. pages 65-84, 1988. [doi]
@inproceedings{Grudin88, title = {Why CSCW Applications Fail: Problems in the Design and Evaluation of Organization of Organizational Interfaces}, author = {Jonathan Grudin}, year = {1988}, doi = {10.1145/62266.62272}, url = {http://doi.acm.org/10.1145/62266.62272}, tags = {design}, researchr = {https://researchr.org/publication/Grudin88}, cites = {0}, citedby = {0}, pages = {65-84}, booktitle = {CSCW}, }