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Jonathan Grudin, Shari Tallarico, Scott Counts. As technophobia disappears: implications for design. In Mark Pendergast, Kjeld Schmidt, Gloria Mark, Mark Ackerman, editors, Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, GROUP 2005, Sanibel Island, Florida, USA, November 6-9, 2005. pages 256-259, ACM, 2005. [doi]

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