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Assessing a Technology for Usability and User Experience Evaluation of Conversational Systems: An Exploratory Study

Guilherme Corredato Guerino, Williamson Alison Freitas Silva, Thiago Adriano Coleti, Natasha Malveira Costa Valentim. Assessing a Technology for Usability and User Experience Evaluation of Conversational Systems: An Exploratory Study. In Joaquim Filipe, Michal Smialek, Alexander Brodsky, Slimane Hammoudi, editors, Proceedings of the 23rd International Conference on Enterprise Information Systems, ICEIS 2021, Online Streaming, April 26-28, 2021, Volume 2. pages 463-473, SCITEPRESS, 2021. [doi]

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Guilherme Corredato Guerino

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Williamson Alison Freitas Silva

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Thiago Adriano Coleti

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Natasha Malveira Costa Valentim

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