Roman Gumzej, Brigita Gajsek. Introducing Quality of Service Criteria into Supply Chain Management for Excellence. IJAL, 2(1):1-16, 2011. [doi]
@article{GumzejG11,
title = {Introducing Quality of Service Criteria into Supply Chain Management for Excellence},
author = {Roman Gumzej and Brigita Gajsek},
year = {2011},
url = {http://www.igi-global.com/Bookstore/article.aspx?titleid=52573},
researchr = {https://researchr.org/publication/GumzejG11},
cites = {0},
citedby = {0},
journal = {IJAL},
volume = {2},
number = {1},
pages = {1-16},
}