Nancie Gunson, Diarmid Marshall, Hazel Morton, Mervyn A. Jack. User perceptions of security and usability of single-factor and two-factor authentication in automated telephone banking. Computers & Security, 30(4):208-220, 2011. [doi]
@article{GunsonMMJ11-0,
title = {User perceptions of security and usability of single-factor and two-factor authentication in automated telephone banking},
author = {Nancie Gunson and Diarmid Marshall and Hazel Morton and Mervyn A. Jack},
year = {2011},
doi = {10.1016/j.cose.2010.12.001},
url = {http://dx.doi.org/10.1016/j.cose.2010.12.001},
tags = {security},
researchr = {https://researchr.org/publication/GunsonMMJ11-0},
cites = {0},
citedby = {0},
journal = {Computers & Security},
volume = {30},
number = {4},
pages = {208-220},
}