Aparna Gupta, Chaipat Lawsirirat. Developing Service Operations Strategy for Optimal Delivery of Long-Term Service Agreements Using an Integrated Risk Framework. IJISSS, 5(1):33-67, 2013. [doi]
@article{GuptaL13,
title = {Developing Service Operations Strategy for Optimal Delivery of Long-Term Service Agreements Using an Integrated Risk Framework},
author = {Aparna Gupta and Chaipat Lawsirirat},
year = {2013},
doi = {10.4018/jisss.2013010103},
url = {http://dx.doi.org/10.4018/jisss.2013010103},
researchr = {https://researchr.org/publication/GuptaL13},
cites = {0},
citedby = {0},
journal = {IJISSS},
volume = {5},
number = {1},
pages = {33-67},
}