JoAnn T. Hackos, Janice Redish. Building Usability in from the Beginning: Analyzing Users and Their Tasks. In SIGDOC. pages 105-130, 1997. [doi]
@inproceedings{HackosR97,
title = {Building Usability in from the Beginning: Analyzing Users and Their Tasks},
author = {JoAnn T. Hackos and Janice Redish},
year = {1997},
doi = {10.1145/263367.263384},
url = {http://doi.acm.org/10.1145/263367.263384},
researchr = {https://researchr.org/publication/HackosR97},
cites = {0},
citedby = {0},
pages = {105-130},
booktitle = {SIGDOC},
}