N. Nima Haghighi, Xiaoyue Cathy Liu, Ran Wei, Wenwen Li, Hu Shao. Using Twitter data for transit performance assessment: a framework for evaluating transit riders' opinions about quality of service. Public Transport, 10(2):363-377, 2018. [doi]
@article{HaghighiLWLS18,
title = {Using Twitter data for transit performance assessment: a framework for evaluating transit riders' opinions about quality of service},
author = {N. Nima Haghighi and Xiaoyue Cathy Liu and Ran Wei and Wenwen Li and Hu Shao},
year = {2018},
doi = {10.1007/s12469-018-0184-4},
url = {https://doi.org/10.1007/s12469-018-0184-4},
researchr = {https://researchr.org/publication/HaghighiLWLS18},
cites = {0},
citedby = {0},
journal = {Public Transport},
volume = {10},
number = {2},
pages = {363-377},
}