Jacob Z. Haislip, Vernon J. Richardson. The effect of Customer Relationship Management systems on firm performance. Int. J. Accounting Inf. Systems, 27:16-29, 2017. [doi]
@article{HaislipR17,
title = {The effect of Customer Relationship Management systems on firm performance},
author = {Jacob Z. Haislip and Vernon J. Richardson},
year = {2017},
doi = {10.1016/j.accinf.2017.09.003},
url = {https://doi.org/10.1016/j.accinf.2017.09.003},
researchr = {https://researchr.org/publication/HaislipR17},
cites = {0},
citedby = {0},
journal = {Int. J. Accounting Inf. Systems},
volume = {27},
pages = {16-29},
}